Fifty Eight Community Members Complete Costa Palmas Enrichment Program
Commitment to the local community is a cornerstone of the Costa Palmas mission. With that inspiration at the forefront, combined with desire to create, strengthen and elevate the local community, Costa Palmas recently partnered with Saira Hospitality to produce a seven-week instructional program designed to educate and train local men and women from the adjacent community of La Ribera in the fields of hospitality and the English language, with a focus on the Costa Palmas brand values and luxury hospitality.
When introduced, the opportunity was met with outstanding reception by the surrounding community. More than 100 students demonstrated interest and were selected to participate in the daily, 7-week course that covered key topics, like tangible and intangible service qualities, loyalty programs, turnover, service recovery, mindfulness and wellness, cultural and emotional intelligence and communication skills.